CW
Cornel W

1 reviews | Active since Aug 2010

22 Jul 2015, 11:43

Took out policy which is nowhere to be found

I was SMS-ed on the 4th of June 2015 at 09:13 which read:<br> \Has your car done less than 250000kms? Save BIG on repairs with Bidvests Mechanical Breakdown Warranty. Reply YES=quote STOP=optout. Free reply. T&C. FSP44446"<br> <br> I rep**** at 09:15 on that day with \""YES\"" and was contacted by a gentleman.<br> <br> I took out the policy on that call and specifically asked NOT to include the dent cover.<br> <br> I was advised that I will receive documentation through e-mail within 48 hours"

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Replies (1)
Bidvest Insurance
Bidvest Insurance's reply22 Jul 2015, 11:51
Official
Hello cornel,

Dear Mr Wasserman

We acknowledge receipt of your complaint and will investigate and revert.

Kind Regards
Letitia Moodley
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