LJ
Louise Jo-anne

1 reviews | Active since Oct 2019

17 Oct 2019, 08:42

Tired and a waste of time, energy and Money

First time I am claiming, and I went to the Tyre mart as they are the dealers requested by Bidvest. I even Know the people by name at Tyre mart. Clearly they want you to just loose it and you end up dropping the claim and paying cash. Well we will see as you will not win this one. 2nd thing you go through a 3rd party insurance company so clearly a money making scheme. 1. You have to be a professional photographer 2. You need to take a hour or two to get your tire taken off an take pictures, if it is not good enough then you must go back to Tyre mart and take again, guess what still not good enough. 3. Please go buy a zoom professional camera as your cell phone is not going to be good enough 4. The quote and pictures were sent by Tyre mart also not good enough. 5. So really, really a very tiring stress full experience

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Replies (4)
LJ
Louise Jo-anne's update17 Oct 2019, 08:54
Reviewer Update
So I got a reply now from Bidvest they will pay me R106 for a R816 quote thank you, you just stole R1400 from me for my year of investiments. As usual Insurance ****
Bidvest Insurance
Bidvest Insurance's reply17 Oct 2019, 09:21
Official
Dear Ms Van Niekerk,

We acknowledge receipt of your review and thank you for bringing the matter to our attention.
 
We are sorry to hear of your dissatisfaction. The matter has been allocated to a dedicated administrator who will contact your shortly. 
 
 We trust that you find the above in order.
 
 Kind Regards 
 The Complaints Team
LJ
Louise Jo-anne's update17 Oct 2019, 09:39
Reviewer Update
Cancelled my policy offered to pay only R106 for my balancing and fitting R106 rand for R800 quote. Typically insurance company. Karma, enjoy my
Bidvest Insurance
Bidvest Insurance's reply09 Mar 2022, 08:29
Official
Dear Louise,
 
Thank you for your response, we do hope that this issue has been resolved. 

Yours sincerely, 
The Bidvest Insurance Team