Third party claim to bidvest protease claim

I was bumped by their reckless driver called mashishi,he passed a red robot n bumped into my car,I lodged a claim through my attorneys n seems like they don't take me serious,I use the car as an uber,I got a 6 month kid who need to be taken care of,my hand is broken but their business is carrying on as usual,their employee is able to attend work n putting food on the table for his family,while I can't carry on with my business since they damaged my car,when we try to call they don't take my calls,now m starving,I got no money to fix the car n the car need to be paid monthly,it's been three weeks waiting ..no correspondence,all I need is them to communicate with me,my car need to be fixed,my hand is broken I can't do nothing..bidvest protease coin drivers they drive in a bad way,