TM
Thabiet M

1 reviews | Active since Aug 2016

21 Feb 2018, 12:39

Third Party claim declined

Reference MOT/1718/015424/MV

All details are with Bidvest Insurance

A claim was submitted by MCcarthy Toyota as one of their drivers drove into me. They submitted there claim to their insurance to deal with me. If I am correct they would not have done so if they new they were in the wrong.

The insurance company Bidvest Insurance has declined the third party claim as they are saying it was our fault Told them the police report is incorrect and submitted further details but they declined it.

We presented the facts and even a witness account.

I will not stop here, appraoch the short term Ombud but their office does not have a mandate for Third Party claims.

Even if I have to go to the media with the matter and state my case I will .

We are being bul**** by MCcarthy Toyota and their Insurer. The driver of the company vehicle confessed as well

I require the claim to be urgently looked at again and to be settled as per quotations submitted.

0
Replies (2)
Bidvest Insurance
Bidvest Insurance's reply21 Feb 2018, 13:33
Official

Dear Thabiet Mintin

We acknowledge receipt of your complaint and note the contents thereof.

Kindly note that you matter has been assigned to an administrator and is currently being investigated. A response will be communicated to you shortly.

We appreciate your patience in this regard and trust that the above clarifies.

Kind regards

IUA Complaints Team

Bidvest Insurance
Bidvest Insurance's reply22 Feb 2018, 14:55
Official

Dear Thabiet Mintin

Thank you for your patience.

Kindly note that your matter has been addressed and a response provided to your personal email address.

Should you have any queries, please feel free to contact us on ***.

We regret any inconvenience you may have experienced and trust that you find the above in order.

Kind regards

IUA Complaints Team