They don't leave to they word

Item: Bidvest Insurance
Rating: 1
Author: Xabisa N

Bad service as they sell you warranty then after when you claim they tell you they do not cover. when i spoke to Vernon Govender he agreed about the crank pulley but now their declining my claim. People must be aware of this insurance

Helpful (0)

Replies (3)

Bidvest Insurance's replyOfficial

15 Jul 2022, 11:58

Dear Xabisa,

We are sorry that you are unhappy with the outcome of your claim because we do try our best to delight as many customers as possible.

I will make contact with you directly so we can resolve the matter.

Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team

Bidvest Insurance's reply15 Jul 2022, 11:58

Official

Dear Xabisa,

We are sorry that you are unhappy with the outcome of your claim because we do try our best to delight as many customers as possible.

I will make contact with you directly so we can resolve the matter.

Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team

Xabisa N's updateReviewer Update

15 Jul 2022, 12:09

I would really appreciate that. Because I am going to cancel both my policies.

Xabisa N's update15 Jul 2022, 12:09

Reviewer Update

I would really appreciate that. Because I am going to cancel both my policies.

Bidvest Insurance's replyOfficial

15 Jul 2022, 16:51

Dear Xabisa,

Thank you for taking our call earlier. As discussed, we will commence our investigation into the issues you have raised.

Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team

Bidvest Insurance's reply15 Jul 2022, 16:51

Official

Dear Xabisa,

Thank you for taking our call earlier. As discussed, we will commence our investigation into the issues you have raised.

Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team