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Teboho T

1 reviews | Active since Oct 2022

10 Jun 2024, 09:00

The worst and very frustrating

The worst and very frustrating. I had an incident where my car needed a new alternator and the repairer quoted them R11500 i had to pay R10500 and bidvest insurance paid only R1000 which totaly ridiculous and not fair. But in the contract they have quoted they pay upto R10000 for my parts. Which meaning they **** and not following consumers act.

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Replies (1)
Bidvest Insurance
Bidvest Insurance's reply10 Jun 2024, 09:40
Official
Dear  Teboho,
Thank you for your feedback, we are very sorry to hear that you are unhappy with the claim outcome. We wish to reassure you that the claim was assessed in line with the policy terms and conditions and for the maximum amount allowed by the policy for the claimed component. 
Warm regards,
The Bidvest Insurance Team