NP
Nompumelelo P

1 reviews | Active since May 2024

16 May 2024, 21:08

The approval process is long and cumbersome and frankly I don’t thing it’s worth having this insurance

The approval process is long and cumbersome and frankly I don’t thing it’s worth having this insurance. By its very nature, a tyre issue is urgent and there ought to be a level of agility in the approval process. It took more than two weeks to have the claim approved. I will definitely cutting ties with Bidvest tyre insurance.

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Replies (1)
Bidvest Insurance
Bidvest Insurance's reply17 May 2024, 08:07
Official
Dear Nompumelelo,

Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided. We will contact you directly to address your concerns. 

Warm regards,
The Bidvest Insurance Team