VL
Vick L
1 reviews | Active since Mar 2022
25 Mar 2022, 11:21
Thank you Tyron Govender
I struggled to cancel my scratch-and-dent policy since Nov 2021 after emails and follow-ups. Tyron Govender assisted in Mar 2022 and within 2 days the policy was cancelled and backdated refunds where done. I really appreciate the great service and professionalism he's displayed!
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Bidvest Insurance's replyOfficial
25 Mar 2022, 13:48Dear Vick,
Thank you for taking the time to review our service, whilst we are sorry to hear that your request was not actioned when made initially (we will investigate the reason for this), we are glad that the issue has been resolved and will let Tyron know of your appreciation.
Warm regards,
The Bidvest Insurance Team
Bidvest Insurance's reply25 Mar 2022, 13:48
Official
Dear Vick,
Thank you for taking the time to review our service, whilst we are sorry to hear that your request was not actioned when made initially (we will investigate the reason for this), we are glad that the issue has been resolved and will let Tyron know of your appreciation.
Warm regards,
The Bidvest Insurance Team