SH
Stella H
1 reviews | Active since Jan 2016
02 Nov 2023, 17:54
Terrible service
Very poor services . All the emails are automated . No assistance what so ever for scratch and dent claims
Helpful (0)
Replies (5)0
Replies (5)
Bidvest Insurance's replyOfficial
03 Nov 2023, 08:30Dear Stella,
Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided. We will contact you directly to address your concerns.
Warm regards,
The Bidvest Insurance Team
Bidvest Insurance's reply03 Nov 2023, 08:30
Official
Dear Stella,
Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided. We will contact you directly to address your concerns.
Warm regards,
The Bidvest Insurance Team
SH
Stella H's updateReviewer Update
03 Nov 2023, 13:42BIDVEST jumped on it and esolved promptly. Thank you
SH
Stella H's update03 Nov 2023, 13:42
Reviewer Update
BIDVEST jumped on it and esolved promptly. Thank you
Bidvest Insurance's replyOfficial
06 Nov 2023, 10:51Dear Stella,
You are most welcome, we are glad to have addressed your concerns.
Warm regards,
The Bidvest Insurance Team
Bidvest Insurance's reply06 Nov 2023, 10:51
Official
Dear Stella,
You are most welcome, we are glad to have addressed your concerns.
Warm regards,
The Bidvest Insurance Team
SH
Stella H's updateReviewer Update
15 Nov 2023, 05:57No further communication provided on payment of the claim after documentation submitted on 7 of November. It's now the 15th and all you get is a lousy automated email and no agent ever calls you back or responds to your emails .
SH
Stella H's update15 Nov 2023, 05:57
Reviewer Update
No further communication provided on payment of the claim after documentation submitted on 7 of November. It's now the 15th and all you get is a lousy automated email and no agent ever calls you back or responds to your emails .
Bidvest Insurance's replyOfficial
20 Nov 2023, 09:52Dear Stella,
We will contact you directly to address your concerns.
Warm regards,
The Bidvest Insurance Team
Bidvest Insurance's reply20 Nov 2023, 09:52
Official
Dear Stella,
We will contact you directly to address your concerns.
Warm regards,
The Bidvest Insurance Team