vM
victor M
1 reviews | Active since Dec 2013
08 Jan 2024, 12:47
Terrible insurance in terms of waiting time to get thru to an agent
The agent who helped me was very excellent but the waiting time is terrible as I waited for more than an hour to get through to an agent….
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Bidvest Insurance's replyOfficial
08 Jan 2024, 14:07Dear Victor,
Thank you for your feedback, our phone lines have been quite busy the last few days and we sincerely apologize for the long wait. We will nevertheless look into the reasons it took so long to get hold of us.
Warm regards,
The Bidvest Insurance Team
The Bidvest Insurance Team
Bidvest Insurance's reply08 Jan 2024, 14:07
Official
Dear Victor,
Thank you for your feedback, our phone lines have been quite busy the last few days and we sincerely apologize for the long wait. We will nevertheless look into the reasons it took so long to get hold of us.
Warm regards,
The Bidvest Insurance Team
The Bidvest Insurance Team