NS
Nthateng S

1 reviews | Active since Oct 2018

24 Apr 2023, 10:13

Tedious claiming process. But good service

Although the company's claiming processes are long and tedious. Like having to find quotes myself, and some panel beaters charge for quotes. And when that's done, they need to load the repair shops as a vendor. Then only then the claim will be approved. The staff is very helpful though. On the things that's in their control.

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Replies (1)
Bidvest Insurance
Bidvest Insurance's reply24 Apr 2023, 11:28
Official
Dear Nthateng, 

We are happy to hear that our staff provided great service. However, we are very sorry to hear that you are dissatisfied with the the claim process, we appreciate your feedback as it allows us to improve our customer experience. 

Yours sincerely, 
The Bidvest Insurance Team