ME
Mariette E
1 reviews | Active since Oct 2011
22 Jul 2019, 07:57
Spammed with ******* marketing messages
I have opted out of receiving sms from Bidvest Insurance yet I continue to receive them! Please remove my number from your database and never contact me again! It is ******* to market to me when I have opted out!!! Where do you get my number in the first place?
Helpful (0)
Replies (3)0
Replies (3)
Bidvest Insurance's replyOfficial
22 Jul 2019, 08:31Dear Mariette,
Thank you for taking the time to share your concerns with us as this will help us best assist you.
The matter has been allocated to an administrator and is currently being investigated. We may contact you for further details so that we can finalize the matter as soon as possible.
Kind Regards
The Complaints Resolution Team
Thank you for taking the time to share your concerns with us as this will help us best assist you.
The matter has been allocated to an administrator and is currently being investigated. We may contact you for further details so that we can finalize the matter as soon as possible.
Kind Regards
The Complaints Resolution Team
Bidvest Insurance's reply22 Jul 2019, 08:31
Official
Dear Mariette,
Thank you for taking the time to share your concerns with us as this will help us best assist you.
The matter has been allocated to an administrator and is currently being investigated. We may contact you for further details so that we can finalize the matter as soon as possible.
Kind Regards
The Complaints Resolution Team
Thank you for taking the time to share your concerns with us as this will help us best assist you.
The matter has been allocated to an administrator and is currently being investigated. We may contact you for further details so that we can finalize the matter as soon as possible.
Kind Regards
The Complaints Resolution Team
Bidvest Insurance's replyOfficial
22 Jul 2019, 09:26Dear Mariette,
Thank you for allowing us the opportunity to investigate the matter and respond.
We confirm that a response has been sent to the email address that you provided.
We will proceed to close the matter on our side.
Kind Regards
The Complaints Team
Thank you for allowing us the opportunity to investigate the matter and respond.
We confirm that a response has been sent to the email address that you provided.
We will proceed to close the matter on our side.
Kind Regards
The Complaints Team
Bidvest Insurance's reply22 Jul 2019, 09:26
Official
Dear Mariette,
Thank you for allowing us the opportunity to investigate the matter and respond.
We confirm that a response has been sent to the email address that you provided.
We will proceed to close the matter on our side.
Kind Regards
The Complaints Team
Thank you for allowing us the opportunity to investigate the matter and respond.
We confirm that a response has been sent to the email address that you provided.
We will proceed to close the matter on our side.
Kind Regards
The Complaints Team
Bidvest Insurance's replyOfficial
24 Jul 2019, 15:29Dear Mariette,
On further investigation we found that unauthorized messages were going out using the Bidvest Insurance name. Please note we are currently dealing with the matter and thank you for your assistance in bringing this to our attention.
Kind regards,
The Complaints Team
On further investigation we found that unauthorized messages were going out using the Bidvest Insurance name. Please note we are currently dealing with the matter and thank you for your assistance in bringing this to our attention.
Kind regards,
The Complaints Team
Bidvest Insurance's reply24 Jul 2019, 15:29
Official
Dear Mariette,
On further investigation we found that unauthorized messages were going out using the Bidvest Insurance name. Please note we are currently dealing with the matter and thank you for your assistance in bringing this to our attention.
Kind regards,
The Complaints Team
On further investigation we found that unauthorized messages were going out using the Bidvest Insurance name. Please note we are currently dealing with the matter and thank you for your assistance in bringing this to our attention.
Kind regards,
The Complaints Team