ZX
Zamantuli X
1 reviews | Active since Mar 2018
19 Feb 2021, 14:04
Sooooo annoyed and disgusted by these ********
When I spoke with the agent they said I can top up if the claim exceeds the cover only for them to decline my claim. I asked when I was taking the insurance because there's never a time where you get a dent for less than R3.5 and the agent said I can add if it costs more than the cover limit. This is not the first time this company ****med me.
Helpful (0)
Replies (3)0
Replies (3)Bidvest Insurance's replyOfficial
19 Feb 2021, 16:16Dear Zamantuli,
We acknowledge receipt of your complaint and are sorry to hear of your dissatisfaction.
Please note that the matter has been redirected to the insurer, who will attend to your complaint.
We trust that you find the above in order.
Kind Regards
THE COMPLAINTS TEAM
We acknowledge receipt of your complaint and are sorry to hear of your dissatisfaction.
Please note that the matter has been redirected to the insurer, who will attend to your complaint.
We trust that you find the above in order.
Kind Regards
THE COMPLAINTS TEAM
Bidvest Insurance's reply19 Feb 2021, 16:16
Official
Dear Zamantuli,
We acknowledge receipt of your complaint and are sorry to hear of your dissatisfaction.
Please note that the matter has been redirected to the insurer, who will attend to your complaint.
We trust that you find the above in order.
Kind Regards
THE COMPLAINTS TEAM
We acknowledge receipt of your complaint and are sorry to hear of your dissatisfaction.
Please note that the matter has been redirected to the insurer, who will attend to your complaint.
We trust that you find the above in order.
Kind Regards
THE COMPLAINTS TEAM
ZX
Zamantuli X's updateReviewer Update
05 Mar 2021, 20:06This company is a ****!!!
ZX
Zamantuli X's update05 Mar 2021, 20:06
Reviewer Update
This company is a ****!!!
Bidvest Insurance's replyOfficial
08 Mar 2021, 08:16Dear Zamantuli,
We acknowledge receipt of the above comment.
Please note that the matter has been redirected to the insurer, who will attend to your complaint.
We trust that you find the above in order.
Kind Regards
THE COMPLAINTS TEAM
We acknowledge receipt of the above comment.
Please note that the matter has been redirected to the insurer, who will attend to your complaint.
We trust that you find the above in order.
Kind Regards
THE COMPLAINTS TEAM
Bidvest Insurance's reply08 Mar 2021, 08:16
Official
Dear Zamantuli,
We acknowledge receipt of the above comment.
Please note that the matter has been redirected to the insurer, who will attend to your complaint.
We trust that you find the above in order.
Kind Regards
THE COMPLAINTS TEAM
We acknowledge receipt of the above comment.
Please note that the matter has been redirected to the insurer, who will attend to your complaint.
We trust that you find the above in order.
Kind Regards
THE COMPLAINTS TEAM
