Shocking Claims Processing from Bidvest ( 2 months of silence)

<p>I run a fleet business around 3 -6 months ago I moved both my personal and commercial insurance policies from Alexander Forbes to Bidvest Insurance.</p> <p>2 months have gone by since I lodged a claim for an accident that my driver had.</p> <p>It is a third party claim as the other driver lost control and went into the opposite lane and crashed into my commercial vehicle head on. The vehicle damages to the vehicle means that it had to be towed on a flat-bed. </p> <p>To date I do not have clear communication on the status of the claim.</p> <p>The insurance broker (Matt Brummer at Motorsure Direct) has just been tight lipped about the progress of my claim. He could not even communicate to me when the Assessor eventually assessed the vehicle 1 and a half months after the claim was lodged.</p> <p>My driver has not been able to work fo the past 2 months, so now he sits at home without a salary, while I carry the costs of maintaining the business. </p> <p> </p> <p>I'm dissappointed at how negligent Bidvest has been with my claim and they should never be allowed to provide insurance services to the public.</p> <p>The number of similar complaints on HelloPeter is an indication of how bad it is, yet it seems that Bidvest would rather take your money at the expense of the customer, let alone their reputation.</p> <p>Disgusting and appalling.</p> <p> </p>