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Ntokozo ntokozo.dhladhla
1 reviews | Active since Apr 2024
10 Apr 2024, 15:25
Service must improve
The agent was Friendly but their time to reimburse a claim which is approved is way too much!!!!, longer waiting periods in calls.
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Bidvest Insurance's replyOfficial
11 Apr 2024, 12:21Dear Ntokozo,
We are sorry to hear that you had to hold for so long before reaching us, our telephone lines are quite busy and we are looking at ways of reducing this.
Warm regards,
The Bidvest Insurance Team
The Bidvest Insurance Team
Bidvest Insurance's reply11 Apr 2024, 12:21
Official
Dear Ntokozo,
We are sorry to hear that you had to hold for so long before reaching us, our telephone lines are quite busy and we are looking at ways of reducing this.
Warm regards,
The Bidvest Insurance Team
The Bidvest Insurance Team