MS
Moloko S
1 reviews | Active since Sept 2020
01 Sept 2020, 15:19
Scratch and dent
I have insurance for scratch and dent with bidvest insurance since I have told them about my scratch on my vehicle they say I must go to the nearest place where they are working with Toyota so with no luck they need access and there is no agreement of an access and also they say I must pay and insurance will pay me so it was not what we agreed on the contract even the finance lady at McCarthy Toyota at Acadia Pretoria try to call them but no service even now n they still taking my money please help
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Replies (3)0
Replies (3)
Bidvest Insurance's replyOfficial
01 Sept 2020, 15:48Dear Ms Sassa,
We acknowledge receipt of your complaint and are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to an dedicated administrator for investigation. A representative will be in contact with you shortly.
We trust that you find the above in order.
Kind Regards
THE COMPLAINTS TEAM
We acknowledge receipt of your complaint and are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to an dedicated administrator for investigation. A representative will be in contact with you shortly.
We trust that you find the above in order.
Kind Regards
THE COMPLAINTS TEAM
Bidvest Insurance's reply01 Sept 2020, 15:48
Official
Dear Ms Sassa,
We acknowledge receipt of your complaint and are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to an dedicated administrator for investigation. A representative will be in contact with you shortly.
We trust that you find the above in order.
Kind Regards
THE COMPLAINTS TEAM
We acknowledge receipt of your complaint and are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to an dedicated administrator for investigation. A representative will be in contact with you shortly.
We trust that you find the above in order.
Kind Regards
THE COMPLAINTS TEAM
MS
Moloko S's updateReviewer Update
01 Sept 2020, 21:02- I heard their respond and they even call me so I am waiting for positive answers within that 5 working days.
MS
Moloko S's update01 Sept 2020, 21:02
Reviewer Update
- I heard their respond and they even call me so I am waiting for positive answers within that 5 working days.
Bidvest Insurance's replyOfficial
09 Mar 2022, 08:26Dear Moloko,
Thank you for your response, we do hope that this issue has been resolved.
Yours sincerely,
The Bidvest Insurance Team
Bidvest Insurance's reply09 Mar 2022, 08:26
Official
Dear Moloko,
Thank you for your response, we do hope that this issue has been resolved.
Yours sincerely,
The Bidvest Insurance Team