KM
Khanyisa M
1 reviews | Active since Feb 2022
08 Feb 2022, 12:14
Scratch and dent claim
I took my car for repairs in November 2021under scratch and dent claim, emailed them all necessary documents but till today they never paid out to the panel beater... Been making a follow-up since then and when I request to cancel their unreliable policy they give me a hard time
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Bidvest Insurance's replyOfficial
08 Feb 2022, 13:21Dear Khanyisa,
Thank you for your feedback regarding our service. Please know that your complaint will be given our full attention to ensure that we resolve the issue raised and we will use this as an opportunity to improve our customer service. I will make contact with you directly to resolve the matter.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Bidvest Insurance's reply08 Feb 2022, 13:21
Official
Dear Khanyisa,
Thank you for your feedback regarding our service. Please know that your complaint will be given our full attention to ensure that we resolve the issue raised and we will use this as an opportunity to improve our customer service. I will make contact with you directly to resolve the matter.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team