KP
Karabo P

1 reviews | Active since Nov 2019

16 Feb 2021, 16:58

**** and a *******

Why am I paying for a theft protection, a tracker and body line maintainance insurance that I know nothing about? I was told Bidtrack covers me for two years. What is this?

0
Replies (6)
Bidvest Insurance
Bidvest Insurance's reply17 Feb 2021, 08:21
Official
Dear Karabo, 

We acknowledge receipt of your complaint and are sorry to hear of your dissatisfaction. 

Please note that the matter has been redirected to the insurer, who will attend to your complaint.

We trust that you find the above in order.

Kind Regards
THE COMPLAINTS TEAM
KP
Karabo P's update03 Mar 2021, 14:27
Reviewer Update
Hello,

I’m still waiting for feedback on this by the way.

May I cancel the theft protection? Thank you.
Bidvest Insurance
Bidvest Insurance's reply03 Mar 2021, 15:11
Official
Dear Karabo,

We acknowledge receipt of your comment.

Please note that the matter has been redirected to the insurer, who will attend to your complaint.

We trust that you find the above in order.

Kind Regards
THE COMPLAINTS TEAM




KP
Karabo P's update09 Mar 2021, 09:12
Reviewer Update
Morning,

It’s the 8th of March and still nothing
KP
Karabo P's update09 Mar 2021, 09:13
Reviewer Update
If I did sign up fir this I would know how to cancel it, but unfortunately I don’t have the information.
Bidvest Insurance
Bidvest Insurance's reply09 Mar 2022, 08:27
Official
Dear Karabo,
 Thank you for your response, we do hope that this issue has been resolved. 
Yours sincerely, 
The Bidvest Insurance Team