AO
Adekunle O

1 reviews | Active since Jul 2020

23 Jul 2020, 17:57

******* FROM BIDVEST INSURANCE

Good day I have bin subscribed to the Bidvest insurance since 2019 February and i even paid for my insurance upfront The insurance is for Tyre,dents and Keys I fell into a ditch 16/07/2020 and my tyre and rim got damaged and for the first time i had to put up a claim After going up and down doing all that I submitted a claim and was shocked that the price for the tyre is R 3534.00 Bidvest is offering to pay R 1189.00 And am meant to pay R 2345.00 I consider this as a total rip-off for 2yrs of paying for an insurance Even some car tyre company i spoke with told me Bidvest insurance will always not pay when it comes to payment Am claiming for just one tyre What will happen wen am claiming for 4 tyres The amount have paid saved in an account would by now buy me tyres without coughing Am shocked at this attitude I sent a complaint immediately and up till now No one has justified a client with a response Its like Take it or get out

0
Replies (1)
Bidvest Insurance
Bidvest Insurance's reply24 Jul 2020, 09:19
Official
Dear Dr A Ojuoloruntaye,

We acknowledge receipt of your complaint and are sorry to hear of your dissatisfaction. 

Please note that the matter has been allocated to an dedicated administrator for investigation. A representative will be in contact with you shortly. 

We trust that you find the above in order.

Kind Regards
THE COMPLAINTS TEAM