1 reviews | Active since Jan 2023
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My Rim has been damaged due to a pothole it is buckled on the inside causing a vibration on the steering rack. Due to the rim been buckled the tyre has now got a bubble. Which is irreparable. Now i am told i cant claim for tyre cause the policy doesn't cover bubbles. N the rim can't be claimed for cause the tire was not damaged with a burst or tear by impact. And to top it all off i sent a email asking how do i claim and state the problem in subject. Rim buckled and bubble on tyre. The person who called me back did not tell me i cant claim in my case. And mind you i explained to him again on the phone. He sends the forms and makes me drive the whole of Bloemfontein getting quotes. This policy is a total waste of money n peoples time.
We are sorry to hear that you are unhappy with the outcome of your claim. Our claims team process all claims in adherence to the terms and conditions of the policy but we will look into this particular issue for you.
Yours sincerely,
The Bidvest Insurance Team
We are sorry to hear that you are unhappy with the outcome of your claim. Our claims team process all claims in adherence to the terms and conditions of the policy but we will look into this particular issue for you.
Yours sincerely,
The Bidvest Insurance Team
