DF
Dimitri F
1 reviews | Active since Jul 2021
22 May 2023, 16:08
Quick fast to debit and then nothing
I took out a extended breakdown warranty with bidvest and was informed that I have 30 days to change my mind. The first debit order went off on the 15th ( 7 days ago) I have cancelled this policy 5 days ago. I have had to send Endless emails copied in the consultant and the department dealing with the warranties but to no avail. I would like my refund and some form of communication
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Replies (3)0
Replies (3)
Bidvest Insurance's replyOfficial
22 May 2023, 16:17Dear Dimitri,
Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided. We will contact you directly to address your concerns.
Warm regards,
The Bidvest Insurance Team
Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided. We will contact you directly to address your concerns.
Warm regards,
The Bidvest Insurance Team
Bidvest Insurance's reply22 May 2023, 16:17
Official
Dear Dimitri,
Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided. We will contact you directly to address your concerns.
Warm regards,
The Bidvest Insurance Team
Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided. We will contact you directly to address your concerns.
Warm regards,
The Bidvest Insurance Team
DF
Dimitri F's updateReviewer Update
23 May 2023, 12:00After I had some endless situations with the cancellation of a policy I finally managed to get quick fast assistance from Tyron Govender who assisted me in the cancellation and the refund process. I would like to thank Tyron for his effectiveness and efficiency in this matter as well as seeing to my refund.
I'm feeling much better knowing that effective people work at bidvest as one would be on the lookout for a service provider for something else in the future and can thus look at bidvest again. Thank you Tyron Govender - at bidvest , much appreciated!
I'm feeling much better knowing that effective people work at bidvest as one would be on the lookout for a service provider for something else in the future and can thus look at bidvest again. Thank you Tyron Govender - at bidvest , much appreciated!
DF
Dimitri F's update23 May 2023, 12:00
Reviewer Update
After I had some endless situations with the cancellation of a policy I finally managed to get quick fast assistance from Tyron Govender who assisted me in the cancellation and the refund process. I would like to thank Tyron for his effectiveness and efficiency in this matter as well as seeing to my refund.
I'm feeling much better knowing that effective people work at bidvest as one would be on the lookout for a service provider for something else in the future and can thus look at bidvest again. Thank you Tyron Govender - at bidvest , much appreciated!
I'm feeling much better knowing that effective people work at bidvest as one would be on the lookout for a service provider for something else in the future and can thus look at bidvest again. Thank you Tyron Govender - at bidvest , much appreciated!
Bidvest Insurance's replyOfficial
23 May 2023, 16:55Dear Dimitri,
Thank you for your feedback, we are happy to hear that we provided great service, and will also pass the message along to Tyron. We again apologize for the initial inconvenience caused.
Warm regards,
The Bidvest Insurance Team
Thank you for your feedback, we are happy to hear that we provided great service, and will also pass the message along to Tyron. We again apologize for the initial inconvenience caused.
Warm regards,
The Bidvest Insurance Team
Bidvest Insurance's reply23 May 2023, 16:55
Official
Dear Dimitri,
Thank you for your feedback, we are happy to hear that we provided great service, and will also pass the message along to Tyron. We again apologize for the initial inconvenience caused.
Warm regards,
The Bidvest Insurance Team
Thank you for your feedback, we are happy to hear that we provided great service, and will also pass the message along to Tyron. We again apologize for the initial inconvenience caused.
Warm regards,
The Bidvest Insurance Team