CW
Christo W

1 reviews | Active since Jun 2012

04 Dec 2023, 13:34

Poor service

I've spent more than an hour holding and waiting for Bidvest Insurance to take my call regarding a claim. This is appalling. I've even completed a form for them to call me back. No one has contacted me. There is a lady who traffics the calls and is unable to help. This is terrible service.

0
Replies (1)
Bidvest Insurance
Bidvest Insurance's reply04 Dec 2023, 13:57
Official
Dear Christo,

Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided. We will contact you directly to address your concerns. 

Warm regards,
The Bidvest Insurance Team