LM
Lowies M
1 reviews | Active since Jul 2019
02 Jul 2019, 23:10
Poor service and unprofessional
Poor poor poor service at bidvest tyre insurance just there to make money and not being helpful to their client, recently made a claim for damaged tyre all they say is that the tyres is factory fault.
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Replies (1)
Bidvest Insurance's replyOfficial
03 Jul 2019, 09:23Dear Mr Maboya,
We regret to hear that your dissatisfaction with the claims process and understand your frustration. Thank you for taking the time to share your concerns with is as this will help us best assist you.
The matter has been allocated to an administrator and is currently being investigated. We may contact you for further details so that we can finalize the matter as soon as possible.
Kind Regards
The Complaints Resolution Team
We regret to hear that your dissatisfaction with the claims process and understand your frustration. Thank you for taking the time to share your concerns with is as this will help us best assist you.
The matter has been allocated to an administrator and is currently being investigated. We may contact you for further details so that we can finalize the matter as soon as possible.
Kind Regards
The Complaints Resolution Team
Bidvest Insurance's reply03 Jul 2019, 09:23
Official
Dear Mr Maboya,
We regret to hear that your dissatisfaction with the claims process and understand your frustration. Thank you for taking the time to share your concerns with is as this will help us best assist you.
The matter has been allocated to an administrator and is currently being investigated. We may contact you for further details so that we can finalize the matter as soon as possible.
Kind Regards
The Complaints Resolution Team
We regret to hear that your dissatisfaction with the claims process and understand your frustration. Thank you for taking the time to share your concerns with is as this will help us best assist you.
The matter has been allocated to an administrator and is currently being investigated. We may contact you for further details so that we can finalize the matter as soon as possible.
Kind Regards
The Complaints Resolution Team