RR
Ronnald R
1 reviews | Active since Jul 2022
24 Jul 2022, 09:15
Poor service and No communication
This is the worst customer service that l have received l logged a claim on the 06june ,2022.and only got an answer on 22july,2022.l never got feed back during the whole process. I had to phone good news l have canceled my policy and l would not recommend it. This was the bad 👎 experience.
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Bidvest Insurance's replyOfficial
25 Jul 2022, 08:38Dear Ronnald,
We sincerely apologize for the delay in the processing of your claim, I will communicate with our claims team to determine the reasons for this and I will contact you directly to discuss further.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
We sincerely apologize for the delay in the processing of your claim, I will communicate with our claims team to determine the reasons for this and I will contact you directly to discuss further.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Bidvest Insurance's reply25 Jul 2022, 08:38
Official
Dear Ronnald,
We sincerely apologize for the delay in the processing of your claim, I will communicate with our claims team to determine the reasons for this and I will contact you directly to discuss further.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
We sincerely apologize for the delay in the processing of your claim, I will communicate with our claims team to determine the reasons for this and I will contact you directly to discuss further.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team