RK
Rodney K
1 reviews | Active since Jun 2016
26 May 2021, 09:27
Poor service
Made a claim for a Rim repair. The claim was approved. I sent numerous mails to Bidvest querying if they can give me the repair cost so that i can repair at my convenience. It has been 3 days with no response. This i regard as poor service disregard to client needs and i require the relevant department to contact me.
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Bidvest Insurance's replyOfficial
27 May 2021, 14:24Dear Mr Kuppusamy,
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT
Bidvest Insurance's reply27 May 2021, 14:24
Official
Dear Mr Kuppusamy,
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT