POOR SERVICE

I've been without my car since the 15th of December 2021,i made a claim on my warranty policy till today my car is still sitting at home,I've wasted over R200 in airtime money last week alone,Bidvest never call me they never return or respond to both my emails and calls I'm so disappointed and fed up with Bidvest and the service offered to me,today was the last time i make any payments towards them,i found out last week after i had called that my claim was processed and through and i was advised to produce further documentation and i did and still no one has gotten back to me with any info,,i regret ever signing up with Bidvest