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makole M
1 reviews | Active since Mar 2017
04 Feb 2025, 12:14
Poor service
I send an email asking to get a service for two tyres. But on Saturday around 12:00 am the second tyre was damaged and the next morning I bought two tyres sent the invoice but no one rep****. This poor service. I had to leave or run a risk of leaving a car in a petrol station. I could have lost a car with all the run around that you have me do.
Helpful (0)
Replies (3)0
Replies (3)
Bidvest Insurance's replyOfficial
04 Feb 2025, 12:27 Dear Makole,
Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided.
We will contact you directly to address your concerns.
Warm regards,
The Bidvest Insurance Team
Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided.
We will contact you directly to address your concerns.
Warm regards,
The Bidvest Insurance Team
Bidvest Insurance's reply04 Feb 2025, 12:27
Official
Dear Makole,
Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided.
We will contact you directly to address your concerns.
Warm regards,
The Bidvest Insurance Team
Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided.
We will contact you directly to address your concerns.
Warm regards,
The Bidvest Insurance Team
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makole M's updateReviewer Update
04 Feb 2025, 13:56I guess the only use to get your attention is Hello Peter, try to also improve your turn around time to address important matters that build a company or work on the rude staff you have. Try also to minimize all the million documents that cost time and money
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makole M's update04 Feb 2025, 13:56
Reviewer Update
I guess the only use to get your attention is Hello Peter, try to also improve your turn around time to address important matters that build a company or work on the rude staff you have. Try also to minimize all the million documents that cost time and money
Bidvest Insurance's replyOfficial
04 Feb 2025, 14:17Dear Makole,
Your feedback has been noted, we are investigating your matter, we will be in touch to address your concerns.
Warm regards,
Your feedback has been noted, we are investigating your matter, we will be in touch to address your concerns.
Warm regards,
Bidvest Insurance's reply04 Feb 2025, 14:17
Official
Dear Makole,
Your feedback has been noted, we are investigating your matter, we will be in touch to address your concerns.
Warm regards,
Your feedback has been noted, we are investigating your matter, we will be in touch to address your concerns.
Warm regards,