Poor customer service

Item: Bidvest Insurance
Rating: 1
Author: Monti M

I submitted a claim for tyre repair reimbur*****t over a week ago, called for an update today and the lady hung up after keeping me waiting for over 10 minutes. Also not responsive via email. Total rip-off

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Replies (1)

Bidvest Insurance's replyOfficial

02 Jul 2024, 12:30

Dear Monti,

Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided. We will contact you directly to address your concerns.

Warm regards,
The Bidvest Insurance Team

Bidvest Insurance's reply02 Jul 2024, 12:30

Official

Dear Monti,

Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided. We will contact you directly to address your concerns.

Warm regards,
The Bidvest Insurance Team