xX
xchwayita X
1 reviews | Active since Jul 2017
20 Jan 2022, 10:49
Poor assessment or tyre and rim claim
I always have an issue when it comes on me claiming with this insurance. It always takes longer for my claim to be assessed and takes more time for the outcome. I always have to come to this platform to be assistant.
Poor service everytime I deal with the claims department.
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Bidvest Insurance's replyOfficial
20 Jan 2022, 11:18Dear Chwayita,
We sincerely apologize for the delay in the processing of your claim, I have already been in communication with our claims team to determine the reasons for this and I will contact you directly to discuss further.
Warm regards,
B. Ntanzi
The Bidvest Insurance Complaints Team
Warm regards,
B. Ntanzi
The Bidvest Insurance Complaints Team
Bidvest Insurance's reply20 Jan 2022, 11:18
Official
Dear Chwayita,
We sincerely apologize for the delay in the processing of your claim, I have already been in communication with our claims team to determine the reasons for this and I will contact you directly to discuss further.
Warm regards,
B. Ntanzi
The Bidvest Insurance Complaints Team
Warm regards,
B. Ntanzi
The Bidvest Insurance Complaints Team