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sanjay D

1 reviews | Active since Jun 2017

12 Apr 2022, 11:37

Pathetic Service

Bidvest Motor insurance -Service is pathetic. No feedbacks -on claims -Service Stinks.

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Replies (5)
Bidvest Insurance
Bidvest Insurance's reply12 Apr 2022, 13:11
Official
Dear Sanjay,

We are very sorry to hear that our service has not met your expectations. Whilst we understand how frustrated you must be, please allow us the opportunity to address the issue you’ve raised. 

I will make contact with you directly.  

Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
sD
sanjay D's update12 Apr 2022, 13:14
Reviewer Update
I am still.waiting -Going to the press.
Bidvest Insurance
Bidvest Insurance's reply12 Apr 2022, 16:03
Official
Dear Sanjay,

Thank you for taking our call, we will await the documents you are sending through for assessment of your claim. 

Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
sD
sanjay D's update12 Apr 2022, 17:15
Reviewer Update
Pathetic service from Bidvest short term.insurance. I will.not deal.with company in the future.Dont asses the claiims properly and go and reject it .Goodbye.
Bidvest Insurance
Bidvest Insurance's reply13 Apr 2022, 08:08
Official
Dear Sanjay,

We are sorry that you are unhappy with the outcome of your claim, please know that we assess claims in accordance with our policy terms and conditions based on the information provided by the repairer. Please send us an e-mail if there is anything further concern you wish to raise. 

Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team