Pathetic Service.

On 29 May 2019 I provided Siphwesihle Mhlophe information I suffered as a third party, a request was then received to provide photos of the damages suffered which was sent on 30 May 2019, a follow up email was sent on 31 May 2019 to confirm if it was received, Siphwesihle confirmed it had not been and was resent on the same day. Since then my emails on 31 May, 3 and 6 June 2019 to confirm if the photos have been received an not been answered even though I have tracked the emails and can see that it has been read. This complaint stems from a previous complaint against this company lodged on 15 May 2019 as they just don't bother to respond as this matter originated on 23 April 2019, on 23 June 2018 this matter will be outstanding for 60 days. This company is really pathetic when it comes to customer service.