ST
Sabelo T
1 reviews | Active since Sept 2012
04 Feb 2020, 11:15
Not paying for mechanical warranty claim
Shameful. Not wanting to pay for a mechanical warranty claim. Trying by all means to shift the goal posts when it’s time to pay up. Mechanical failure on a vehicle is a mechanical failure. Coming up with terms to confuse the client when it’s time to pay up, it’s just not on. I don’t wake up one day and damage my pistons in order for a claim to be paid. You even sent out an “independent assessor” because you didn’t trust the failure report from Audi, but I don’t trust your “independent “ assessor.
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Replies (1)Bidvest Insurance's replyOfficial
04 Feb 2020, 11:24Dear Mr S Thanjekwayo,
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction. The matter has been allocated to a dedicated administrator who will contact your shortly.
We trust that you find the above in order.
Kind Regards,
THE COMPLAINTS TEAM
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction. The matter has been allocated to a dedicated administrator who will contact your shortly.
We trust that you find the above in order.
Kind Regards,
THE COMPLAINTS TEAM
Bidvest Insurance's reply04 Feb 2020, 11:24
Official
Dear Mr S Thanjekwayo,
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction. The matter has been allocated to a dedicated administrator who will contact your shortly.
We trust that you find the above in order.
Kind Regards,
THE COMPLAINTS TEAM
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction. The matter has been allocated to a dedicated administrator who will contact your shortly.
We trust that you find the above in order.
Kind Regards,
THE COMPLAINTS TEAM
