TP
Terisha P

1 reviews | Active since Aug 2010

18 May 2021, 09:45

Not a Good Product - Tyre Angel

I had a tyre claim it took a week to get a response, they do not advise you from submission bubbles are not covered although it was a pothole damage, why do they say covered for pothole damage and bubbles are not covered, this is a waste of time.

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Replies (1)
Bidvest Insurance
Bidvest Insurance's reply27 May 2021, 14:23
Official
Dear Ms Pillay, 
 
 We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
 
 Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly. 
 
 We may contact you should we require further information. 
 
 Kind Regards,
 THE COMPLAINTS DEPARTMENT