TH
Theresa H
1 reviews | Active since Jan 2023
03 Jan 2023, 08:53
No service received. I want my money back
I had 2 cars insured for tyres, everytime I wanted to claim I was told I had to have taken pics, this and that. I never got any service. I paid for a year. I want all my money back. Please help
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Bidvest Insurance's replyOfficial
03 Jan 2023, 10:00Dear Theresa,
Thank you for your feedback.
Please note that as part of the claims process certain information is required in order for the claim to be assessed in accordance with the policy terms and conditions, and this would have been communicated to you at the time of lodging your claim. A claims agent will get in touch with you to determine what the specific issue is and to assist you further.
Yours sincerely,
The Bidvest Insurance Team
Thank you for your feedback.
Please note that as part of the claims process certain information is required in order for the claim to be assessed in accordance with the policy terms and conditions, and this would have been communicated to you at the time of lodging your claim. A claims agent will get in touch with you to determine what the specific issue is and to assist you further.
Yours sincerely,
The Bidvest Insurance Team
Bidvest Insurance's reply03 Jan 2023, 10:00
Official
Dear Theresa,
Thank you for your feedback.
Please note that as part of the claims process certain information is required in order for the claim to be assessed in accordance with the policy terms and conditions, and this would have been communicated to you at the time of lodging your claim. A claims agent will get in touch with you to determine what the specific issue is and to assist you further.
Yours sincerely,
The Bidvest Insurance Team
Thank you for your feedback.
Please note that as part of the claims process certain information is required in order for the claim to be assessed in accordance with the policy terms and conditions, and this would have been communicated to you at the time of lodging your claim. A claims agent will get in touch with you to determine what the specific issue is and to assist you further.
Yours sincerely,
The Bidvest Insurance Team