SR
Siphokazi R
1 reviews | Active since Jul 2020
11 Apr 2022, 17:39
No response from reimbur*****t department
Does the claims department ever have an answer??? Busisiwe promised to call back today after numerous inquires and she never did. Totally not cool
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Bidvest Insurance's replyOfficial
11 Apr 2022, 20:04Dear Siphokazi,
Thank you for your feedback regarding our service. Please know that your complaint will be given our full attention to ensure that we resolve the issue raised and we will use this as an opportunity to improve our customer service. I will make contact with you directly to resolve the matter.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Thank you for your feedback regarding our service. Please know that your complaint will be given our full attention to ensure that we resolve the issue raised and we will use this as an opportunity to improve our customer service. I will make contact with you directly to resolve the matter.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Bidvest Insurance's reply11 Apr 2022, 20:04
Official
Dear Siphokazi,
Thank you for your feedback regarding our service. Please know that your complaint will be given our full attention to ensure that we resolve the issue raised and we will use this as an opportunity to improve our customer service. I will make contact with you directly to resolve the matter.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Thank you for your feedback regarding our service. Please know that your complaint will be given our full attention to ensure that we resolve the issue raised and we will use this as an opportunity to improve our customer service. I will make contact with you directly to resolve the matter.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team