MZBN
Mxolisi Zukisa Basil Nange

1 reviews | Active since Jul 2022

29 Sept 2022, 10:00

MZB NANGE

They refuse to pay my tyres, I sent them all required documents but they keep asking me for the same information, I'm extremely frustrated

0
Replies (6)
Bidvest Insurance
Bidvest Insurance's reply29 Sept 2022, 10:22
Official
Dear Mxolisi,

We are very sorry to hear that our service has not met your expectations. Whilst we understand how frustrated you must be, please allow us the opportunity to address the issue you’ve raised. 

I will make contact with you directly.  

Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
MZBN
Mxolisi Zukisa Basil Nange's update29 Sept 2022, 14:42
Reviewer Update
Terrible service I feel for paying my money for absolutely nothing
MZBN
Mxolisi Zukisa Basil Nange's update29 Sept 2022, 14:43
Reviewer Update
I feel pain
Bidvest Insurance
Bidvest Insurance's reply29 Sept 2022, 15:04
Official
Dear Mxolisi,

Thank you for taking our call earlier. As discussed, we await the outstanding information for your claim to be processed. 

Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
MZBN
Mxolisi Zukisa Basil Nange's update30 Sept 2022, 16:13
Reviewer Update
I will never recommend Bidvest insurance to any particular person, their service is extremely bad hence decided to cancel my policy with them. I feel like I wasted my money with these people. They really the worst of my enemies of the poor people

Bidvest Insurance
Bidvest Insurance's reply30 Sept 2022, 16:59
Official
Dear Mxolisi,

As communicated to you, we have confirmed that your claim was processed in adherence with the terms and conditions of the policy you purchased, and we are sorry to hear that you are still unhappy with the outcome.

Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team