LL
Lucky L

1 reviews | Active since Dec 2021

30 Dec 2021, 13:43

Mr Nkoana lucky

Since in the morning 09h00, I been struggling to get help from different people till around 13H00. When I found Vernon he one of the best and he do his job without hesitations. He always makes s**** that the client is satisfied and is not the first time he helps me and I don't even know this man but he deserves to be part of management in year 2022 and may God bless him with all the best in life. Your company is great full to have someone like him. If it wasn't him I will rate zero because other people they will just say they will come back to you and they don't, and you also wait for more than 30 minutes on the phone to get help please try to resolve that problem also. I love bidvest and I always refer my family and friends. *** *** Lucky Nkoana

0
Replies (1)
Bidvest Insurance
Bidvest Insurance's reply30 Dec 2021, 14:06
Official
Dear Lucky,

Thank you very much for your stellar rating of our service. We will be sure to let Vernon know how thrilled you are with his assistance and we will also be sure to look into the issues you have raised and ensure that we improve our service in any way possible. 

Warm regards,
The Bidvest Insurance Claims Team