TR
Tsholofelo R
1 reviews | Active since Jan 2022
31 Jan 2022, 20:01
Most inconsistent
Terrible service received from Bidvest. Despite the fact that my tyre had to be replaced the reimbur*****t paid back was only 50%. The conditions set for claiming are exhausting and they do everything possible not to pay you. Definitely moving to a different insurance. And will never recommend.
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Bidvest Insurance's replyOfficial
01 Feb 2022, 08:07 Dear Tsholofelo,
We are sorry to hear that you are unhappy with the outcome of your claim. Our claims team process all claims in adherence to the terms and conditions of the policy but I will look into this particular issue for you.
I will contact you directly to resolve the matter.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
We are sorry to hear that you are unhappy with the outcome of your claim. Our claims team process all claims in adherence to the terms and conditions of the policy but I will look into this particular issue for you.
I will contact you directly to resolve the matter.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Bidvest Insurance's reply01 Feb 2022, 08:07
Official
Dear Tsholofelo,
We are sorry to hear that you are unhappy with the outcome of your claim. Our claims team process all claims in adherence to the terms and conditions of the policy but I will look into this particular issue for you.
I will contact you directly to resolve the matter.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
We are sorry to hear that you are unhappy with the outcome of your claim. Our claims team process all claims in adherence to the terms and conditions of the policy but I will look into this particular issue for you.
I will contact you directly to resolve the matter.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team