FM
Feroze M

1 reviews | Active since Apr 2018

24 Jul 2018, 23:15

Lack of commitment from them to honour there policy holders

We hac a motor vehicle accident after giving ux ggd run around for 2 month's if not more they repudiated the claim based on speeding bunch of ID10Ts

0
Replies (2)
Bidvest Insurance
Bidvest Insurance's reply25 Jul 2018, 08:07
Official

Dear Feroze Mahomed,

We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.

We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.

Kind Regards,

IUA BUSINESS SOLUTIONS COMPLAINTS TEAM

Bidvest Insurance
Bidvest Insurance's reply26 Jul 2018, 10:05
Official

Dear Mr Mahomed,

Please note that we have tried contacting you via email for further information, however we have not received a response.

Kindly provide us with your contact details and ID number, in order for us to locate your details on our system, so that we can further investigate the matter.

We look forward to hearing from you.

Kind Regards

Candice Razaak

The Complaints Team