LM
Lerato M
1 reviews | Active since Nov 2015
04 Apr 2019, 15:21
IUA or Bidvest Insurance _ No payment for tyre guard and extended warranty
This is the worst insurance ever. whomever they call themselves. IUA under bidvest insurance. they are refuse to pay out tyre guard based on "my experience says its not road damage" and extended motor warranty was declined all 4times I app****. these are ******, **********, no customer service and *****'s.
Helpful (0)
Replies (3)0
Replies (3)
Bidvest Insurance's replyOfficial
04 Apr 2019, 15:45Dear Ms Makabate,
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction with the claims process. The matter has been allocated to an administrator for investigation and urgent feedback.
We trust that you find the above in order.
Kind Regards
Rashika Dayanund
The Complaints Team
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction with the claims process. The matter has been allocated to an administrator for investigation and urgent feedback.
We trust that you find the above in order.
Kind Regards
Rashika Dayanund
The Complaints Team
Bidvest Insurance's reply04 Apr 2019, 15:45
Official
Dear Ms Makabate,
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction with the claims process. The matter has been allocated to an administrator for investigation and urgent feedback.
We trust that you find the above in order.
Kind Regards
Rashika Dayanund
The Complaints Team
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction with the claims process. The matter has been allocated to an administrator for investigation and urgent feedback.
We trust that you find the above in order.
Kind Regards
Rashika Dayanund
The Complaints Team
LM
Lerato M's updateReviewer Update
04 Apr 2019, 15:55whatever!! you even have a team to respond to all your public complaints. Disgusting!!
Unfortunately not everyone tells us its Bidvest or IUA when we take these insurances so that we can do research first, because what google has on you, trust me no one would take any form of cover with you if they saw reviews.
LM
Lerato M's update04 Apr 2019, 15:55
Reviewer Update
whatever!! you even have a team to respond to all your public complaints. Disgusting!!
Unfortunately not everyone tells us its Bidvest or IUA when we take these insurances so that we can do research first, because what google has on you, trust me no one would take any form of cover with you if they saw reviews.
Bidvest Insurance's replyOfficial
09 Mar 2022, 08:28Dear Lerato,
Thank you for your response, we do hope that this issue has been resolved.
Yours sincerely,
The Bidvest Insurance Team
Bidvest Insurance's reply09 Mar 2022, 08:28
Official
Dear Lerato,
Thank you for your response, we do hope that this issue has been resolved.
Yours sincerely,
The Bidvest Insurance Team