Mp
Msizi phangandawo.m

1 reviews | Active since May 2022

24 May 2022, 15:10

It is very poor and they are *****, they promise to call you back but they will never

It is very poor and they are *****, they promise to call you back but they will never. I have been trying to claim for my key insurance for 3 months now nothing is happening. I'm starting to believe that they are a ****

0
Replies (3)
Bidvest Insurance
Bidvest Insurance's reply24 May 2022, 21:44
Official
Dear Msizi,
 
Thank you for raising your concern with our complaints department, we will do everything in our power to make sure your complaint is resolved as quickly as possible and I will make contact with you directly. 

Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team

Mp
Msizi phangandawo.m's update28 Jun 2022, 08:20
Reviewer Update
Thanks to hello Peter, finally bidvest insurance has played their, party. Money for key was deposited to my account as per qoutation
Bidvest Insurance
Bidvest Insurance's reply20 Sept 2022, 16:29
Official
Dear Msizi,

We are glad that we were able to resolve the matter after receiving all required claim information. 

Warm regards,
The Bidvest Insurance Team