INSURANCE COVERING

TO WHOM IT MAY CONCERN

I am currently VERY frustrated and angry and I am not happy with the type of service that I am receiving from the BIDVEST COMPREHENSIVE INSURANCE (HOLLARD).

I have been trying to get a hold of somebody since Wednesday 22 November 2017 to help me do changes on my motor vehicle policy side> I have been transferred from the one department to another holding on for 5-10 minutes and eventually put the phone down for holding on so long and no response.

I eventually get a hold of somebody only to find out NOBODY can help you as they have gone out to a Christmas lunch and can only help me on MONDAY!!!!!

My new vehicle needs to be covered but they cannot help so my vehicle cannot be covered until Monday because people are having parties and to hell with the clients. It is just a pity that my money I pay a month does not go to parties and only pay a month later!!!!!!

I find this highly unacceptable

I need for somebody to deal with this today