MJ
Melanie J
1 reviews | Active since Feb 2021
02 Feb 2022, 11:59
Insurance
The people working there is ***********. have been without my car for longer than a week. The repairers have sent several emails and they just dont do anything about it.
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Replies (3)0
Replies (3)
Bidvest Insurance's replyOfficial
02 Feb 2022, 12:09Dear Melanie,
Thank you for raising your concern with our complaints department, we will do everything in our power to make sure your complaint is resolved as quickly as possible and I will make contact with you directly.
Thank you for raising your concern with our complaints department, we will do everything in our power to make sure your complaint is resolved as quickly as possible and I will make contact with you directly.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Bidvest Insurance's reply02 Feb 2022, 12:09
Official
Dear Melanie,
Thank you for raising your concern with our complaints department, we will do everything in our power to make sure your complaint is resolved as quickly as possible and I will make contact with you directly.
Thank you for raising your concern with our complaints department, we will do everything in our power to make sure your complaint is resolved as quickly as possible and I will make contact with you directly.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
MJ
Melanie J's updateReviewer Update
02 Feb 2022, 12:30My claim number is *** and id nr is *** and policy nr is B***.
They ask the repairer for service proof but i dont have the car for a year yet and did not do 15000km. i have been without a car for a week. kids must walk to school and me to work because they dont correspond with the repairer. i need my car asap
They ask the repairer for service proof but i dont have the car for a year yet and did not do 15000km. i have been without a car for a week. kids must walk to school and me to work because they dont correspond with the repairer. i need my car asap
MJ
Melanie J's update02 Feb 2022, 12:30
Reviewer Update
My claim number is *** and id nr is *** and policy nr is B***.
They ask the repairer for service proof but i dont have the car for a year yet and did not do 15000km. i have been without a car for a week. kids must walk to school and me to work because they dont correspond with the repairer. i need my car asap
They ask the repairer for service proof but i dont have the car for a year yet and did not do 15000km. i have been without a car for a week. kids must walk to school and me to work because they dont correspond with the repairer. i need my car asap
Bidvest Insurance's replyOfficial
02 Feb 2022, 14:06Dear Melanie,
Thank you for taking our call. As discussed, we will look into the reason for the delay on your claim and assist accordingly.
Warm regards,
T. Khwela
The Bidvest Insurance Team
Thank you for taking our call. As discussed, we will look into the reason for the delay on your claim and assist accordingly.
Warm regards,
T. Khwela
The Bidvest Insurance Team
Bidvest Insurance's reply02 Feb 2022, 14:06
Official
Dear Melanie,
Thank you for taking our call. As discussed, we will look into the reason for the delay on your claim and assist accordingly.
Warm regards,
T. Khwela
The Bidvest Insurance Team
Thank you for taking our call. As discussed, we will look into the reason for the delay on your claim and assist accordingly.
Warm regards,
T. Khwela
The Bidvest Insurance Team