1 reviews | Active since May 2014
I have a scratch and dent policy with Bidvest
I have a scratch and dent policy with Bidvest. I have claimed before and have taken my car for repairs under the policy to a company “A”. I’ve never had a problem with “A”. I recently submitted a claim for a scratch on my car. I completed the claim forms, submitted the photos and a quotation from McCarthy Auto Trimmers, for 3500, and a second quotation from “A” for under R2500. A few days later I received an email to request a third quotation from company “B” or “C”. I went to “B” twice and they were closed. I called them and they did not answer. I took my car to company “C”. Company “C” quoted R4500. I am now advised that Company “A” has been blacklisted by Bidvest. I either 1. pay R1000 more and have my car resprayed in my yard. or2. Take my car for yet another quotation.
Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided. We will contact you directly to address your concerns.
Warm regards,
The Bidvest Insurance Team
Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided. We will contact you directly to address your concerns.
Warm regards,
The Bidvest Insurance Team
A request has been made for our claims team to contact you.
Warm regards,
The Bidvest Insurance Team
A request has been made for our claims team to contact you.
Warm regards,
The Bidvest Insurance Team
Since the above correspondence, no one from bidvest has phoned me.
This service is atrocious
Since the above correspondence, no one from bidvest has phoned me.
This service is atrocious
We are given to understand that a claims assessor contacted you this morning before your above message, please confirm?
Warm regards,
The Bidvest Insurance Team
We are given to understand that a claims assessor contacted you this morning before your above message, please confirm?
Warm regards,
The Bidvest Insurance Team
