FK
Fez K
1 reviews | Active since May 2022
04 May 2022, 09:28
Finally good service from Bidvest Insurance
It has been a struggle to put in a claim at Bidvest Insurance but for the first time today I was assisted by a lady called Michaela and she was helpful. Very friendly and understands the process unless the previous agents who do not call back after stating that they would.
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Bidvest Insurance's replyOfficial
04 May 2022, 13:57Dear Fez,
Thank you for reviewing our service. Whilst we are glad that Micaela assisted you, we are concerned regarding non-assistance on prior occasions. We will contact you for more information and to look into this.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Thank you for reviewing our service. Whilst we are glad that Micaela assisted you, we are concerned regarding non-assistance on prior occasions. We will contact you for more information and to look into this.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Bidvest Insurance's reply04 May 2022, 13:57
Official
Dear Fez,
Thank you for reviewing our service. Whilst we are glad that Micaela assisted you, we are concerned regarding non-assistance on prior occasions. We will contact you for more information and to look into this.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Thank you for reviewing our service. Whilst we are glad that Micaela assisted you, we are concerned regarding non-assistance on prior occasions. We will contact you for more information and to look into this.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team