1 reviews | Active since Mar 2014
Feedback and urgency! I need my car
<p>I am so ****ed, a year ago I purchased my car and took out extended warranty immediately on purchase. My car has now broken down and the warranty doesn't want to pay. The dealership I purchased my car from has since closed down. I've been with out my car for a week now and still awaiting feed Black from bidvest regarding my claim, this people has no urgency and now I have to uber to work and back such an inconvenience. I want my car fixed and feedback asap, you guys messed up not me!!!!</p>
Dear Ms Hattas
We acknowledge receipt of your complaint and note the contents thereof.
Kindly note that your matter has been assigned to an administrator and is currently being investigated. A response will be communicated to you shortly.
We appreciate your patience in this matter and trust that you find the above in order.
Kind Regards
Saloshini Lutchmiah
(***)
Dear Ms Hattas
We acknowledge receipt of your complaint and note the contents thereof.
Kindly note that your matter has been assigned to an administrator and is currently being investigated. A response will be communicated to you shortly.
We appreciate your patience in this matter and trust that you find the above in order.
Kind Regards
Saloshini Lutchmiah
(***)
I need time frame and urgency please I am without a car. Please correpond via e mail as I am flying and. Start work at 12.30 and done at 5.30. Please understand my frustration being without a car and inconvenience you guys are causing me.
I need time frame and urgency please I am without a car. Please correpond via e mail as I am flying and. Start work at 12.30 and done at 5.30. Please understand my frustration being without a car and inconvenience you guys are causing me.
Could I please get feedback, I need my car!!!
Could I please get feedback, I need my car!!!
Could I please get feedback, I need my car!!!
Could I please get feedback, I need my car!!!
Dear Ms Hattas
We apologise for the delay.
Kindly note that the matter is still being investigated and we will revert shortly.
We trust that you find the above in order.
Kind regards
Saloshini Lutchmiah
(***)
Dear Ms Hattas
We apologise for the delay.
Kindly note that the matter is still being investigated and we will revert shortly.
We trust that you find the above in order.
Kind regards
Saloshini Lutchmiah
(***)
All I need is urgency and feedback, keep me updated, let me know what is happening. I have been without a car for over a week now, please understand my frustration. You guys need to keep customers in the loop everyday on what is happening even if you are still waiting on feedback. Not knowing irrates the customer more. Having to request feedback from you guys is upsetting me more and taking further action tomorrow should I not receive any response from you guys today.
All I need is urgency and feedback, keep me updated, let me know what is happening. I have been without a car for over a week now, please understand my frustration. You guys need to keep customers in the loop everyday on what is happening even if you are still waiting on feedback. Not knowing irrates the customer more. Having to request feedback from you guys is upsetting me more and taking further action tomorrow should I not receive any response from you guys today.
Yours sincerely,
The Bidvest Insurance Team
Yours sincerely,
The Bidvest Insurance Team