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Do not ever take insurance with Bidves insurance, they're ********s, I have a warranty insurance with them, by the time I launched my claim, they told me to take a car to the workshop and sent them a quote which I did, I have never missed a premium before I launched a claim, they didn't even call me after I've sent all the necessary information and documents they wanted, and the claim was logged in August 2023, until November my claim was not settled, then i stopped paying the premises because they're giving me problems , now that they see that the premium didn't go through, the told be that the assessor put my claim on hold due unsuccessful debit order, so asked them they noticed that the money is not in, why didn't see that am still waiting for my claim to he settled, they someone calls me and told me i should make arrangements then when the assessor sees an email of arrangement they will settle my claim which I did, but still after two weeks no reply, now tey are telling me that my claim is cancelled. This is day light *******, never take anything from bidvest insurance, first thing tomorrow morning am going to contact the office of ombudsman to report them and am going to sue them, i will fight with them until the end.