False information on sales.

I just recently acquired a vehicle, and decided to call and take a motor warranty which was around 3 to 4 months ago for the same vehicle. However now when my car is broken they say they would like service history on the vehicle from the purchase date something which was not communicated to me during the sales process. To make matters worse bidvest warrant does not pay for the whole repair of your vehicle they paid for 1% of the invoice total. So now this invoice went to the claims assessor after speak to the claims manager and complaints manager and telling them I was not aware of the service history documents. This company literally pays 1000 bucks of a R8000 bill. They are lying when they say they cover X amount of components. I would like all my money's back as this company does not help at all.