LMm
Lee-Mervin Mentoor mentoorl

1 reviews | Active since Aug 2022

17 Aug 2022, 16:50

Excellent service from Thembisa of bidvest key gaurd policy

Thembisa from bidvest key gaurd policy was very caring and patient in assisting me with my car key claim. She followed up regarding my product every single day and was a solid link between me and the product provider, mazda paarl. She kept me in the loop with every single communication with mazda by what means possible. Even when mazda couldn't get a hold of me she followed up the communicate the progress of the claim. Excellent services!! Defnitely a 5 star service!!

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Replies (1)
Bidvest Insurance
Bidvest Insurance's reply18 Aug 2022, 07:54
Official
Dear Lee-Mervin, 

Thank you for your feedback, we are happy to hear that we provided great service, and will also pass the message along to Thembisa. 

Warm regards,
The Bidvest Insurance Team