MT
Mbali T

1 reviews | Active since Feb 2021

30 Apr 2021, 08:54

Don’t trust bidvest

One of bidvest employees drove into me about 2/3montha ago. My car was parked on the side of the road and this guy just drove into me. The company is aware of it all and said they would fix my car. I’ve been patient with them for 2/3 months now but my car still hasn’t been fixed . They keep making promises but never fulfill them. I have sent several emails but no one is getting back to . When I call they take me from one department to the other without actually helping me. I thought bidvest was a well respected company but they are clearly ******.

0
Replies (1)
Bidvest Insurance
Bidvest Insurance's reply27 May 2021, 14:19
Official
Dear Mr Twala, 
 
 We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
 
 Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly. 
 
 We may contact you should we require further information. 
 
 Kind Regards,
 THE COMPLAINTS DEPARTMENT